Privacy Policy

Privacy Policy

Effective Date: June 18, 2026

Welcome to 3D Energy Solutions ("Company", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or use our website:

https://3denergysolutions.com/

By accessing or using our website, you agree to the terms of this Privacy Policy, our Terms & Conditions, and all applicable laws of India. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

~We collect personal information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

The information we may collect includes:

1) Full Name
2) Email Address
3) Mobile Number
4) Residential or Business Address
5) Date of Birth (if required)
6) Billing & Shipping Address
7) Account Login Details
8) Payment Information
9) Order History
10) Device Information
11) IP Address
12) Browser Information
13) Cookies and Website Usage Data

Where applicable and with your explicit consent, we may also collect sensitive information such as:

~ Bank Account Details
~ Debit/Credit Card Information
~ UPI or Payment Instrument Details
~ Biometric Information (only if required for specific features)

You may always choose not to provide certain information; however, some services or features may become unavailable.

2. How We Use Your Information

We use your personal information for purposes including but not limited to:

Processing your orders
Delivering products and services
Customer support
Managing your account
Processing payments
Providing invoices
Improving website performance
Personalizing your shopping experience
Sending order updates
Promotional offers (only where permitted)
Conducting research and analytics
Fraud prevention
Security monitoring
Legal compliance
Enforcing our Terms & Conditions

If you do not wish to receive promotional communications, you may opt out at any time.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Understand visitor behavior
Enhance user experience
Measure marketing performance

You may disable cookies through your browser settings. However, some website features may not function properly.

4. Third-Party Services

Our website may use trusted third-party service providers, including:

Payment Gateways
Shipping & Logistics Partners
Marketing Platforms
Analytics Services
Customer Support Tools

When you interact directly with third-party providers, their own privacy policies will apply. We encourage you to review those privacy policies before sharing your personal information.

3D Energy Solutions is not responsible for the privacy practices of third-party websites or services.

5. Information Sharing

We may share your information with:

Internal departments
Business affiliates
Payment processors
Delivery partners
Service providers
Marketing partners (where legally permitted)
Government authorities
Regulatory bodies
Law enforcement agencies

Information is shared only when necessary for:

Order fulfillment
Payment processing
Customer support
Legal obligations
Fraud prevention
Security investigations
Compliance with applicable laws

We never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information against:

Unauthorized access
Data loss
Misuse
Alteration
Disclosure
Destruction

Our website uses secure servers and industry-standard security practices.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

7. Payment Information

Payments made through our website are processed via secure payment gateways.

We do not permanently store your complete debit card, credit card, CVV, or banking credentials on our servers unless required under applicable laws or payment regulations.

8. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services
Complete transactions
Resolve disputes
Meet legal obligations
Prevent fraud
Enforce agreements

After this period, your information may be securely deleted or anonymized.

9. Account Deletion

You may request deletion of your account by contacting us using the details provided below.

Please note:

Pending orders
Active disputes
Warranty claims
Legal obligations
Fraud investigations

may delay account deletion.

Once your account is deleted, access to your account information will no longer be available.

10. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Update your details
Request deletion of your data
Withdraw consent
Restrict processing
Object to certain processing activities

Requests may be submitted through our contact details.

11. Marketing Communications

With your consent, we may contact you via:

Email
SMS
WhatsApp
Phone Calls
Push Notifications

for:

Order updates
Product launches
Promotions
Offers
Service announcements

You may unsubscribe from promotional communications at any time.

12. Consent

By using our website, you consent to:

Collection
Storage
Processing
Use
Disclosure

of your personal information as described in this Privacy Policy.

If you provide information relating to another individual, you confirm that you have obtained their consent to do so.

13. Fraud Warning

3D Energy Solutions will never ask for your:

Debit Card PIN
Credit Card PIN
CVV
OTP
Internet Banking Password
UPI PIN

through phone calls, emails, WhatsApp messages, or SMS.

If anyone claims to represent us and requests such information, please do not share it and report the incident immediately.

14. Children's Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. We encourage users to review this Privacy Policy periodically.

16. Contact Us

If you have any questions regarding this Privacy Policy, wish to access or delete your information, or would like to withdraw your consent, please contact us.

3D Energy Solutions

Website: https://3denergysolutions.com/

Email: contact@3denergysolutions.com

Phone: +91 97732 46736
By using https://3denergysolutions.com/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.